For freight customers

If you send palletised freight to your customers, then we’d recommend you talk to your local TPN Member. You can find them here.

You can download our booklet on the TPN network, why it truly is THE Pallet Network, and what we can offer your business here. If you’d like a print copy, then please ask us or your local TPN Member to pop one in the post to you.

It will explain our sector-leading IT system, which lets you input your jobs online and access your tracking and pallet information anywhere you are, even by phone, with our free Android or iPhone app.

It will explain our excellent Hub facilities, in Sutton Coldfield, Preston and Northampton; and how our 125 depot locations gives us the best postcode coverage of all the UK networks. It’ll explain the sector-leading on-time delivery KPIs we achieve and how you can measure your own pallets’ performance with your local depot. It’ll tell you how we AND our Members are ISO 9001 accredited for all our pallet operations; and how we also achieved ISO 14001 and OHSAS 18001 last year. In short it’ll tell you everything you need to know about our operation and accountability.

But here’s one thing to consider. The driver from your pallet network is usually your public interface between your company and your customer. He’s the one they get to meet. Studies have shown that the quality of the delivery is as influential in customers’ minds as the quality of the product when they are deciding whether to buy from you again.

So choose wisely. Choose TPN.

If you’d like to know more about tail-lift deliveries, please download our guide Vehicle Information and Tail Lift Deliveries. It will talk you through such issues as maximum vehicle loads, the maximum weight and dimensions of pallets to be delivered by tail-lift and the necessary safety information customers should know.







Your local TPN Member can help you ensure that your pallet is properly packed and wrapped to ensure safety and the protection of your goods. You can read our packaging guide here.